SEBI's New Investor Charter: A Strategic Shift in Broker-Client Relationships

SEBI just dropped a game-changing circular that's transforming how stock brokers handle investor protection. The clock is ticking, and your team needs to adapt—fast.

The circular strengthens investor rights, boosts tech-driven solutions, and enforces stricter timelines for faster service. The focus is on transparency, accessibility, and efficiency.

  • Investor Rights: Online zero-balance account closure, non-discriminatory access, multiple broker freedom, and transparent policies.

  • Tech Upgrades: SCORES 2.0 for grievances and a new ODR platform with a 21-day resolution window.

  • Faster Timelines: 3-day KYC, 24-hour contract notes, 7-day registration document delivery, and regular fund settlements.

Your team is about to face:

  • 60+ hours per week of additional documentation

  • Complex compliance mapping across departments

  • Real-time tracking requirements

  • Audit preparation overhaul

But here's the good news: ComplianceOS has you covered.

Streamlining Your Response

At OnFinance AI, we understand these challenges. ComplianceOS, our AI-powered compliance solution

ComplianceOS Dashboard

  • Generate instant circular analysis and actionables

  • Automate department-wise task allocation

  • Maintain real-time compliance tracking

  • Prepare audit-ready documentation

This circular represents more than just regulatory change—it's an opportunity to strengthen market trust and efficiency. The key lies in implementing these requirements systematically and efficiently.

How We Can Help

If you'd like to explore how ComplianceOS can help your organization adapt to these changes while reducing compliance overhead by 50%, we're here to help.

Contact us at [email protected] for a focused discussion on your compliance needs.

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